All Inclusive Servicing and Maintenance at the Guinness Partnership
Since 2018, Low Carbon Exchange Ltd. repair and maintain approximately 2,000 renewable assets for The Guinness Partnership, including Heat Pumps, Solar Thermal, Solar PV & MVHR systems. Guinness are a large organisation with around 65,000 homes Nationwide. The contract also involved a programme of asset reconciliation and data gathering on both sides to include assets that were incorporated in their new developments.
| Location: | Nationwide |
|---|---|
| Duration: | 10 Years (2018 – ongoing) |
| Value: | £400,000 p.a. |
| Expertise: | Multi-Measure |
| Sector: | Social Housing |
This call-off contract is via a framework, the basis of which has an option of an all-inclusive cost cover. It incorporates the cost of annual service, repairs and maintenance.
What the Client Wanted
Guinness sought out a contractor capable of servicing and repairing all their renewable assets as required. On Solar PV maintenance Low Carbon Exchange manage the remote meters and carry out repairs as and when required. All other non Feed in Tariff PV systems are to be serviced and checked annually.
TGP appointed a single point of contact to manage the contract, providing vital support for getting into hard to access properties. This effort to bring all renewable assets into line with annual servicing dates and making them compliant, similar to that of gas contracts, This was an essential shared goal to have with the chosen contractor.
How we Helped
As an expert on all renewable measures, LCX complete regular servicing and repairs across Guinness’ stock as requested. In addition to these services, LCX carried out a heat pump installation programme of approximately 120 systems across 2021 and 2022. Both programmes were grant funded and LCX supported the applications.
The initial programme was under the LAD 1(a) scheme, followed by 1(b). The newer programme was undertaken via the SHDF wave 1 and Warmer Home Funds. Most of the installations included the removal of either an existing LPG, or oil fired boiler systems.
Key Achievements
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