Maintained & Serviced Annually
Asset Replacements Annually

LCX provide specialist heat pump repair services. Our qualified engineers are equipped with the required tools and spares for carrying out repairs, maintenance and completing diagnostics checks to your systems.

Our Engineers are not only trained in the installation of both air (ASHP) and ground (GSHP) source heat pumps, but are also able to come out and provide servicing and repairs to your systems – regardless of whether we fitted them in the first place. We have extensive experience working with a range of manufacturers, and with many continuing to join this fast growing marketplace, we keep our engineers fully abreast of the latest technologies. LCX utilise our in house training centre, fully equipped with working heat pumps. This allows us to create real time fault finding and training in a live environment.

Maintaining your energy efficient heating system, and keeping it in tip top condition, is the most sensible approach when investing in this type of renewable technology. We usually recommend a yearly service for your heat pumps, this can improve efficiency, comfort, and running costs. Luckily, these systems don’t often go wrong thanks to the lack of moving parts – but they still benefit from checks to avoid future problems! To maximise the lifespan of your system, the filters will also need a good clean or replacement by our engineers to ensure they continue working at maximum efficiency, keeping your bills low.

We have a large number of ongoing contracts supplying our services to clients large and small . We are confident in what we do, possessing the skills and extensive experience necessary to deliver these services.

Our friendly contact centre team are available to book servicing and repairs appointments at your convenience, with our engineers on hand to visit as soon as possible.

Selwood Housing Resident
We are delighted with our new heating system. We are also reaping the benefits on the recently installed solar panels. It is clear that the solar power and extra installation is lowering the daytime electricity costs. 
The project carried out by LCX was done with confidence and competence. All workmen involved were efficient and pleasant. In particular, we would like to thank those in charge for their kindness and patience.

Sovereign Housing Association Resident
I called in to book a service for my Heat Pump, Kirsten (LCX Engineer) was a really lovely lady the last time so I asked for her to re-attend. I suffer with anxiety and Kirsten made me feel really at ease, I really enjoyed having a chat with her while she did the service.

Exeter City Council
I would like to acknowledge and thank all at LCX for your work to close-out on this project – no doubt we can discuss in person soon but I do recognise what an effort the last 12 months has been and the amazing results achieved. Thank you.

Resident Feedback
Thanks to the whole company. From the jolly woman who booked the appointments over the phone to the engineers who came to service the brand new heat pump system & install the filter. 
Simon really does explain things in simple terms making the operation of a very new & complex system easy to use.

Resident Feedback
The engineers were very friendly and welcoming, they came across very professional as well as approachable. I have requested either Lee or Matt to come back next time, I feel like I can trust them in my home.

Guinness Partnership Resident
I can not speak highly enough of Robin (LCX Engineer), he was amazing. He really took his time to diagnose, repair, and I’m delighted that he is booked back in to fit a combi valve to the unvented cylinder.


Keeping your building’s renewable technologies and other building assets operating just like they should, is crucial so they continue to perform at their peak. Our specialist and highly trained engineers undertake regular maintenance, servicing and repairs. Ensuring that your buildings continue operating efficiently, and remain compliant with the manufacturers’ specifications and warranty requirements.

Enquire now

If you have a project that you would like to discuss or want more information about our range of renewable technology services, complete the contact form or give us a call.

Low Carbon Exchange Ltd
61 Gazelle Road
North Somerset
BS24 9ES

03454 573 434

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