Aster Property Solar PV Maintenance
Aster Property provides property maintenance and management services for 26,000 homes. With a growing number of renewable assets installed across their housing stock, they appointed LCX in 2013 to provide a repairs and maintenance package to maintain the Solar PV/thermal systems. The contract covers the servicing, repairs and maintenance of nearly 1,000 renewable systems, across Cornwall, Devon, Somerset, Dorset, Wiltshire and Hampshire.
| Location: | Cornwall, Devon, Somerset, Dorset, Wiltshire and Hampshire. |
|---|---|
| Duration: | 2011 – Ongoing |
| Value: | £63,000 p.a. |
| Expertise: | Solar PV Maintenance |
| Sector: | Social Housing |
Contract Specifics
Our engineers carried out all necessary servicing inspections, testing and fault diagnostics. The client was provided with service sheets and a record of all service visits. We provided the periodic verification of existing installations and a periodic verification report which included a list of any faults and recommendations for repairs or improvements (such as upgrading a system to meet current standards).
Client Feedback
Robert Parker, Head of M&E at Aster Property, commented:
“The works required an experienced team, competent in dealing with an array of renewable technologies and able to successfully maintain the assets to a high standard, ensuring maximum efficiency. Low Carbon Exchange’s administration team added value to the process, also, by building relationships with the residents during the bookings.”
Resident Feedback
The initial works programmes’ success was endorsed by residents whose praise included:
“I couldn’t be more satisfied with my solar panels and the workers. When they came to repair my Solar panels they were very well mannered and respectful of my garden.” Resident, Devon.
“Very quick, clean and efficient. Very happy.” Resident, Wiltshire.
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