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Guinness Partnership Replacement and Maintenance of ASHP’s

Low Carbon Exchange was selected to deliver essential maintenance services and oversee the replacement of current LPG and oil heating systems with advanced Air Source Heat Pumps (ASHPs). This took place within occupied properties spanning the region of South West England.

Location: Nationwide
Duration: 10 Years (2018 – ongoing)
Value: £300,000
Expertise: Air Source Heat Pumps
Sector: Social Housing

What the Client Wanted

The Guinness Partnership sought out a capable and proficient contractor to replace old LPG oil boilers with air source heat pumps. Ensuring the ongoing maintenance of these new measures, to improve the long term comfort of their residents. Due to the elements involved, it was essential to procure an appropriately qualified contractor to ensure works were carried out safely. This contract covered their housing portfolio located within the South West of England. With an end goal of fortifying the sustainability and performance of their properties, aligning their actions with a commitment to modern and eco-friendly heating solutions.

How we Helped

In order to successfully meet the objectives outlined in the contract, we formulated a comprehensive plan encompassing every facet of the project’s various phases. This blueprint was approved by The Guinness Partnership prior to the project’s initiation. Subsequently, we maintained an ongoing line of communication with our client, engaging in weekly review meetings to ensure alignment with their expectations.

We prioritised consistent and open dialogue with the residents affected by the project. These forums provided an invaluable platform for addressing any queries or concerns they had in advance of the project’s commencement. Through this comprehensive approach, we not only met the contractual goals but also fostered a cooperative and transparent relationship with all stakeholders involved.

Key Achievements

  • We efficiently removed old LPG heating systems, effectively reducing residents’ energy bills with the installation of the new heat pump units.
  • Maintained a high level of resident engagement to resolve any concerns or queries quickly.


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Low Carbon Exchange Ltd
61 Gazelle Road
North Somerset
BS24 9ES

0117 359 1410

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